Pablo Hernandez Leal
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LearningPeopleEvidence

Connect Work to Consequences

What feedback would help me understand what happened because of my work?

The idea

Evaluating the work itself and understanding its consequences provide different information. Learning requires enough visibility into downstream use, difficulties, and outcomes to investigate how the contribution mattered.

Situation

You can assess the technical quality of your work but cannot tell whether it helped, or what you should improve.

Useful when

Reviewing applied researchMentoring someone through a projectEvaluating a technical investmentUnderstanding why a feature did not helpPlanning feedback after a launch

Watch for

Outcomes alone do not establish the quality of a decision or an individual's contribution. Other people, external conditions, chance, and delayed effects can influence what happens.

Where this came from

Research, Product work, Startups, Mentoring

Example

A well-built feature sees little use. Before judging the work, investigate whether people could find it, whether it addressed their need, and whether something made it difficult to use.

Related tools

Decision-CompleteComplementsRaise the Resolution of FeedbackComplements

Read the reasoning

What Counts as Good Work?Primary post · Oct 15, 2026